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CRM

ITOURS-ONE ROOF TOUR AGENCY CRM SOFTWARE!

Tours is award winning, simple CRM software provides everything for a small & large scale business operators to run their backoffice & sales in one easy powerful system!

Boost Customer’s Confidence In You

Offer customers the ease and happiness of traveling with this smart travel agency CRM software that you are going to love! Leading tour agency CRM software like ITours solves all your worries related to customers, it not only takes care of your daily operational activities but also offers several features which will gain you loyal clients for years.

360° Customer View

An overview of all bookings within seconds along with the payment status of received and outstanding amounts too for all tours in one-go. All tour CRM software need to be designed for assisting the travel business and that’s what ITours does in the best possible way. It minimizes time spent on complex and tiring activities like calculating and tallying.

Lead Management, Follow ups & Notifications

Experience faster and simpler lead management. ITours – the most preferred tour CRM software gives you customized reports of your leads as per their status; you can set periodic follow-up alerts if required. This exclusive tour agency CRM software comes as an ideal package of 40+ amazing features.

Standard Dashboard With Complete Tour Details

The users fall in love with our standard and user-friendly dashboard. Basic computer knowledge is sufficient for handling this easy-to-navigate dashboard.

Tickets Download, View Itinerary

Customers can simply log in and view their tour bookings, itinerary, download tickets, make payment, receive notifications from you and so on. Treat your customers like kings & queens. Don’t make your customers visit your office frequently for tasks like collecting their itinerary, tickets and making payments. Won’t this convenience make your customers happy and bring them back to you for their next tour?

Top-Notch Conversion Analytics

Forget flipping through several files to get the analytical status of your coitinerary conversion. The clean and easy to handle dashboard gives you all details in one-go, get customized reports to users’ needs and purposes with its inbuilt analytics.

Quick SMS & Email Alerts

Send quick and bulk SMS and email alerts to your vendors, team members, agents and customers too with this complete tour operator CRM software. It works to set you free from the tedious and time-consuming activities. ITours aims at simplifying your work. You can schedule the alerts for future activities too.

Capture Customer Feedback

ITours is the easiest way to connect with your customers, get customer feedback instantly and serve them better. Customers can post their reviews once they log in to software. ITours as tour booking software not only helps you with booking process but with its feature of customer login, your customers can instantly connect with you with their feedback and suggestions which help you to serve them better.

Go Paperless. Get Customer Details On Single Click

Now, you have all your customer details available on single click. No need to maintain loads of papers and files. We have designed this tour agency booking software as per the changing needs of the clients and industry; they demand smart process responding faster. Apart from offering the details you need within seconds, we also contribute to the Save Earth initiative by helping you go paperless.

Easy Cancellation & Refunds

Everything on one platform, isn’t that great? If a client wishes to cancel the reservation, she/he can do it from the given login and also receive the refund through the system. This feature helps you to respond quickly to client needs and be their favorite. ITours designed by an experienced tour software development company strives to take care of all the needs of the tour company as well as the clients.

Promotional & Transactional SMS Gateways

ITours as a feature-rich travel agency CRM software comes with inbuilt gateways for sending bulk transactional and promotional SMS alerts. You don’t need any other software to send your SMS alerts.

Task Management

ITours helps you with simplest and fastest task management. All your team would be using the software, and you can allocate responsibilities online with a single click. Upload location wise lists of hotels, transportation service providers and you can get the required information within seconds when needed.

Standard Hotel & Service Voucher

The clients can also receive the hotel and service vouchers through ITours. The list of various hotels and service providers need to be uploaded by the admin. You have tie-ups with various hotels in several locations and you need to simply apply the required filters to retrieve the list of suitable hotels and service providers. Get the client’s preference for hotels and hand them over the vouchers.

Forthcoming Attractions & Offers

Let your old and current customers know about your exciting upcoming attractions, offers, tours, and discounts. Why not do it with just a few clicks? Serve your customers better and earn some brownie points for future tours apart from bringing a smile on your client’s face with ITrous – the best tour operator CRM software. We are known in the industry as an experienced travel software development company and our brainchild ITours is the result of extensive study and industry analysis for years. Want to know more about ITours, drop us a mail and our representative will get in touch with you.

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And why the awards?

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    Increase sales & distribution channels

  • Monitor hundreds facts by single login

  • 100% Time Saving

  • Lower operational cost

  • Back office management

  • Accuracy, Quality & Consistency

  • One roof business tools

  • Manage from anywhere, any time

  • Complete paperless work

  • Many doors open support 24X7

  • Overheads and hassle free

  • Just relax & Control over the Management

  • One time set up & training

  • Auto Updates/Upgrades

  • Real time Reporting

  • Security, Content/Data Safety

  • Customize Packages Availability

  • Intelligent Inventory Management

  • Customer Relationship Management